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Flipdish

Flipdish gives restaurants their own ordering website, app and kiosks, so orders arrive without a marketplace taking a commission on every one of them.

No reviews yet Dublin, Ireland Founded 2015

About Flipdish

Flipdish builds ordering technology that a hospitality business owns rather than rents. A restaurant gets its own branded website, its own app and, increasingly, self-service kiosks in the room - and the order comes in without a delivery marketplace taking a cut and, just as importantly, without the marketplace keeping the customer relationship. The commission is the obvious argument and the customer data is the deeper one. A restaurant selling through an aggregator does not learn who its regulars are, which makes every subsequent order something it has to buy again. The company was founded in 2015 in Dublin by brothers Conor and James McCarthy. It raised a USD 100 million round backed by Tiger Global, Tencent and Enterprise Ireland among others, which took it past a billion-dollar valuation, and is reported to operate in around 25 countries.

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Frequently asked questions

What does Flipdish do?
It gives hospitality businesses their own ordering channels - a branded website, an app and in-store kiosks - rather than selling through a third-party marketplace.
Why would a restaurant want that?
Two reasons. The marketplace commission on every order, and the customer relationship: a restaurant selling through an aggregator never learns who its regulars are, so it has to buy each order again.
Where does it operate?
Headquartered in Dublin and reported to operate in around 25 countries.
Who founded it?
Brothers Conor and James McCarthy, in 2015.