The agreement between you and Brandligo. It covers accounts, listings, reviews, paid placement and what each side is responsible for.
Effective 22 August 2026. These terms apply to everyone who uses https://www.brandligo.com — visitors who only read, people with an account, and businesses listed in the directory.
Please read section 17 and section 18 carefully. They limit what we are liable for.
Brandligo is a business directory operated by Brandligo (“we”, “us”, “our”) at https://www.brandligo.com. In these terms “you” means the person using the site, and where you are acting for a business, that business as well.
You can reach us at [email protected] or through the contact form.
By using the site you agree to these terms. If you do not agree, do not use it. Creating an account, submitting a listing or leaving a review is an explicit acceptance.
We may change these terms. The effective date at the top of this page always says when the current version took effect. Where a change materially reduces your rights or increases your obligations, and you hold an active paid placement, we will email the address on your account at least 14 days before it applies to you; continuing to use the site after that date is acceptance of the new version. Everything else takes effect when it is published here.
Brandligo is a directory. Businesses list themselves or are listed editorially, and buyers browse, compare and review them. We publish information; we do not supply the services or products described in it.
What that means in practice:
How we decide what is published, and what is paid for, is set out in full on our moderation and trust page. That page and this one are meant to be read together.
You may browse, search and compare without an account. An account is needed to submit a listing, leave a review, keep a shortlist or manage a placement.
A listing is a company, a brand under that company, or a product under that brand, together with anything attached to it — descriptions, logos and images, categories, locations, team members, portfolio entries and pricing information.
Every listing is submitted unpublished and stays that way until an administrator approves it. That applies to the first version and to every later one: editing an approved listing returns it to the moderation queue and it leaves the public directory until it is approved again. This is deliberate, so that a page cannot be changed into something different after it was checked. We do not commit to a turnaround time.
Some listings are created by us from public information, so that the directory is useful before every business has joined it. They are marked as unclaimed. If one describes your business you can claim it (section 6), correct it, or ask us to remove it. We will remove a listing at the request of the business it names.
We may reject, edit for length, formatting or clarity, unpublish, or delete any listing, at our discretion and without being obliged to give a reason — though we will normally give one. We may also decline to list a business at all. We are not obliged to publish anything.
Claiming is how you prove a listing is yours and take control of it. You can prove it in one of four ways, and every one of them tests the domain recorded on the listing rather than a domain you supply:
Where a listing has no domain worth checking, an administrator reviews the claim by hand and may ask for other evidence. Codes are single-use and expire. Attempting to claim a listing that is not yours, or interfering with someone else's claim, will lose you the account.
Claiming a listing gives you control of the listing. It does not give you control of the reviews on it, and it does not entitle you to have any review removed.
Reviews are the reason the directory is worth reading, which is why the rules about them are the strictest rules here.
Every review is read by an administrator before it appears, and edits go back to the queue on the same basis as listings. We may reject a review, ask you for more detail, or remove one later if we learn it breached these rules.
We do not remove a review because the business asked, and we do not remove one because the business paid. No amount of money buys the removal, suppression or reordering of a review, and no plan we sell includes it. A review comes down when it breaks the rules above, when the person who wrote it asks us to, or when we are legally required to remove it.
Where a review asks for extra detail — your role, the size of the engagement, what it cost, what came out of it — every field is optional. Some of what you provide is used only to check that the review is genuine and is never published; which fields those are is set out in the privacy policy.
A listing's rating is calculated from its published reviews. Nobody, including us, types a rating in by hand. Reviews awaiting moderation and rejected reviews are not counted.
If you control a listing you may publish one reply to each review of it. Replies are moderated like everything else. A reply that attacks the reviewer, discloses their personal information, or pressures them to withdraw will be rejected and may cost you the ability to reply at all.
Anyone can report a listing or a review that they believe breaks these rules, using the report link on the page. Reports are read by a person. Deliberately false reports are themselves a breach.
Some visibility on this site can be bought. All of it is labelled, and what it does is bounded.
A paid placement lifts a listing above the standard ordering on the surfaces the plan names — a category, the directory listing pages, or the home page — for the term you bought. Wherever it does, the listing carries a Sponsored label. Editorial featuring, which we do occasionally at no charge, carries exactly the same label, because a disclosure that distinguished them would be telling the reader something that does not matter while hiding the thing that does.
We may add, rename, reprice or withdraw plans. Repricing a plan never changes the price of a placement already bought — the price you agreed is recorded on the placement itself. Features work the other way round: they are read live, so a plan that gains a feature gives it to everyone already on it. If we materially reduce what a plan includes, we will tell the people on it, and you may cancel under section 10.
Where a plan grants a position that only one listing can hold at a time, we may cap how many are sold. Nothing here guarantees a specific position against another paying customer; where two placements compete, the earlier one holds the position.
A placement is visibility for a listing that is published. If the listing is unpublished because it broke these terms, the placement does not entitle you to have it restored, and we will not refund the remainder. If we unpublish it for a reason of our own, we will refund the unused part of the term.
Payments are processed by Lemon Squeezy, which acts as the merchant of record for the sale. That means Lemon Squeezy is the seller for tax purposes, handles the payment and issues the invoice, and its own terms and privacy policy apply to the transaction alongside ours. We never receive or store your card details.
Prices are shown on the pricing page in the currency stated there. Sales tax, VAT or GST is calculated and collected by Lemon Squeezy based on where you are, and is shown before you pay. You are responsible for any other tax that arises for you.
A placement runs for the term you bought — monthly or yearly — starting when the payment clears. Where a plan is sold as a recurring subscription it renews automatically at the end of each term at the then-current price for that plan, until you cancel. You can cancel at any time from your dashboard or by emailing us.
If a renewal fails, the placement ends at the end of the term already paid for. We do not pursue you for the failed amount.
You keep ownership of everything you submit — listing text, logos, images, reviews, replies. Submitting it gives us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, adapt for formatting, publish, distribute and display it in connection with operating and promoting the directory, including in search results, feeds, structured data, our own emails and social posts, and machine-readable surfaces such as llms.txt and our sitemaps.
The licence lasts as long as the content is published, and survives afterwards only to the extent needed for backups, legal records and copies already distributed — we cannot recall a page a search engine has cached.
Reviews are treated differently on removal. If you delete your account we will remove your name from your reviews, but we may keep the review itself published without attribution, because deleting the reviews of a business on demand would let anyone reset a rating they did not like. If you want a specific review removed, ask us and we will consider it.
You grant us no obligation of confidence. Do not send us anything confidential through the site.
The site itself — its design, code, structure, editorial writing, guides, rankings and compiled data — belongs to us or our licensors and is protected by copyright and database rights. The name Brandligo and our logo are our marks; do not use them without permission, except that a business we list may state that it is listed here and link to its own page.
You may read, print and link to any public page. You may not copy the directory or a substantial part of it, republish it, or use it to build a competing product.
You must not:
You may crawl the public site within the limits of robots.txt, at a rate that does not degrade it for other people. We publish llms.txt and a sitemap so that automated readers do not have to guess.
We also issue tokens for a machine interface that can write to the catalogue. A token is issued to a named person, is confidential, must not be shared, and may be revoked at any time. Everything written through it is attributed to you, is subject to these terms exactly as if you had typed it, and — like everything else — is created unpublished. Misuse of a token, including using one to publish content you have not checked, ends the access.
We send transactional email — address confirmation, password resets, moderation outcomes, notifications about your listings, and receipts. These are part of the service and you cannot unsubscribe from them while you have an account, though you can turn most of the notifications off.
We send very little unsolicited email. Where we do — principally an invitation to claim an editorial listing — every message carries an unsubscribe link, and unsubscribing stops that kind of mail without affecting anything you have asked us for.
If mail to your address hard-bounces or you mark it as spam, we stop sending to that address entirely, including messages you later ask for. Tell us at [email protected] if that has happened by mistake.
We try to keep the site available and accurate, but we do not promise it will be uninterrupted or error-free. We may change, suspend or withdraw any part of it, and we may take it down for maintenance. Where we can give notice we will.
The site links to other websites and carries advertising served by Google. We do not control what is on a site we link to, and we do not choose which advertisements appear. A link is not an endorsement, and an advertisement is not a recommendation. Your dealings with an advertiser or a linked site are entirely between you and them.
The site and everything on it is provided “as is” and “as available”. To the fullest extent the law allows, we exclude all warranties, conditions and representations that are not expressly set out in these terms, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
In particular we do not warrant that any listing is accurate or current, that any business listed is solvent, competent, licensed, insured or suitable for you, that any review is truthful, or that any rating reflects the quality of anyone's work. Doing your own checks before you engage a supplier is your responsibility, and nothing here replaces it.
Nothing in these terms excludes a warranty that cannot be excluded by law, and if you are a consumer your statutory rights are unaffected.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that, and to the fullest extent the law allows:
If you are a consumer, the site is provided for your personal use and we are not liable for business losses. If you use it for business, these limits are a reasonable allocation of risk in exchange for the price.
If you use the site for business purposes, you will indemnify us against any claim, loss or cost (including reasonable legal fees) arising from content you submitted, from your breach of these terms or the law, or from a third party's claim that something you published here infringes their rights.
You can stop using the site at any time and can ask us to close your account. We will close it and delete or anonymise your personal data as described in the privacy policy.
We may suspend or close an account, unpublish a listing, or withdraw access without notice if we reasonably believe these terms have been broken, if it is necessary to protect other users or the site, or if we are required to. Where the breach is minor and fixable we will normally say what is wrong and give you a chance to fix it first.
If we close your account for a breach, we do not refund an unused placement. If we close it for any other reason, we refund the unused part.
Sections 11 (to the extent stated), 12, 17, 18, 19, 21 and 22 survive termination.
These terms, and any dispute arising out of them or out of your use of the site, are governed by the law of the country in which Brandligo is established, and you and we submit to the exclusive jurisdiction of the courts of that country.
If you are a consumer, this does not deprive you of the protection of the mandatory law of the country you live in, or of your right to bring proceedings there.
Please come to us first. Most disputes are resolved quickly by email to [email protected], and we ask that you give us 30 days to respond before starting a formal claim.
Questions about these terms, a listing, a review or a placement: [email protected], or the contact form. Copyright and trade-mark complaints go to the same address; tell us what the material is, where it is, what right you hold and how we can reach you, and we will act on it.
Last updated 22 August 2026. See also the privacy policy and how moderation works.