{"id":21464,"date":"2024-09-27T18:00:14","date_gmt":"2024-09-27T13:00:14","guid":{"rendered":"https:\/\/brandligo.com\/?p=21464"},"modified":"2024-09-27T16:02:56","modified_gmt":"2024-09-27T11:02:56","slug":"can-microsofts-new-ai-correction-feature-fix-hallucinations","status":"publish","type":"post","link":"https:\/\/www.brandligo.com\/blog\/can-microsofts-new-ai-correction-feature-fix-hallucinations\/","title":{"rendered":"Can Microsoft&#8217;s New AI Correction Feature Fix Hallucinations?"},"content":{"rendered":"<h2>Microsoft Claims New Feature Can Detect and Correct AI-Generated False Statements<\/h2>\n<p>Microsoft claims to have developed a new capability that detects and corrects false or misleading statements generated by AI.<\/p>\n<p>This week, Microsoft introduced a new artificial intelligence (<a href=\"https:\/\/www.brandligo.com\/blog\/the-ai-skills-challenge-achievement-unlocked\/\">AI<\/a>) feature designed to address inaccurate outputs from AI models.<\/p>\n<p>The new &#8220;Correction&#8221; capability will detect and correct errors in AI-generated content, according to the tech giant.<\/p>\n<p>These so-called AI hallucinations will be fixed in real-time &#8220;before users of generative AI applications encounter them,&#8221; Microsoft stated, with a spokesperson describing it as a &#8220;first-of-its-kind capability.&#8221;<\/p>\n<p>The feature works by scanning and highlighting inaccurate parts of a response. It can then explain why the segment is incorrect and use generative AI to rewrite it, ensuring the revised content &#8220;better aligns with connected data sources,&#8221; according to a Microsoft representative.<\/p>\n<p>This feature is part of <a href=\"https:\/\/www.brandligo.com\/blog\/latest-new-for-global-windows-outage-grounds-flights-hits-banks-and-media-businesses\/\">Microsoft&#8217;s Azure<\/a> AI Content Safety software, which can now also be embedded on devices.<\/p>\n<article class=\"w-full text-token-text-primary focus-visible:outline-2 focus-visible:outline-offset-[-4px]\" dir=\"auto\" data-testid=\"conversation-turn-16\" data-scroll-anchor=\"false\">\n<div class=\"text-base py-[18px] px-3 md:px-4 m-auto w-full md:px-5 lg:px-4 xl:px-5\">\n<div class=\"mx-auto flex flex-1 gap-4 text-base md:gap-5 lg:gap-6 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem]\">\n<div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"user\" data-message-id=\"aaa2bd8e-4ccc-47d1-a1e5-f260490a12d7\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden items-end rtl:items-start\">\n<div class=\"relative max-w-[70%] rounded-3xl px-5 py-2.5 bg-[#f4f4f4] dark:bg-token-main-surface-secondary\">\n<h2 class=\"whitespace-pre-wrap\">Why does AI hallucinate?<\/h2>\n<div class=\"absolute bottom-0 right-full top-0 -mr-3.5 hidden pr-5 pt-1 [.group\\\/conversation-turn:hover_&amp;]:block\">\n<p>AI models are trained on large datasets to make predictions, but they can sometimes &#8220;hallucinate,&#8221; meaning they produce false or inaccurate statements. This often happens due to incomplete or biased training data.<\/p>\n<p>Jesse Kommandeur, a strategic analyst at the Hague Centre for Strategic Studies, likens it to baking a cake without a full recipe\u2014where you rely on past experiences to make educated guesses. Sometimes the result is good, but other times it fails.<\/p>\n<p>\u201cThe AI is essentially trying to \u2018bake\u2019 the final output (like a text or decision) using the incomplete \u2018recipes\u2019 it has learned,\u201d Kommandeur explained in an email.<\/p>\n<p>There have been several high-profile instances where AI chatbots have given false or misleading answers. For example, some lawyers submitted fake legal cases after using AI models, and earlier this year, <a href=\"https:\/\/gemini.google.com\/\" target=\"_blank\" rel=\"noopener\">Google&#8217;s AI<\/a> summaries were found to provide inaccurate information.<\/p>\n<p>A 2023 analysis by the company Vectara revealed that AI models hallucinated between 3% and 27% of the time, depending on the tool. Additionally, the non-profit Democracy Reporting International warned ahead of the European elections that none of the most popular chatbots delivered \u201creliably trustworthy\u201d answers to election-related questions Microsoft&#8217;s AI.<\/p>\n<h2>Could this new tool address the issue of hallucinations?<\/h2>\n<p>\u201cGenerative AI doesn\u2019t truly reflect, plan, or think; it simply responds sequentially to inputs. We\u2019ve seen the limitations of this approach,\u201d said Vasant Dhar, a professor at New York University\u2019s Stern School of Business and Center for Data Science.<\/p>\n<p>\u201cWhile it\u2019s possible that the new correction capability will reduce hallucinations, it\u2019s virtually impossible to eliminate them completely with the current architecture,\u201d he noted. Ideally, Dhar said, a company would aim to claim a reduction in a specific percentage of hallucinations.<\/p>\n<p>\u201cThat would necessitate a substantial amount of data on known hallucinations, along with testing to determine if this prompt engineering method effectively reduces them Microsoft&#8217;s AI. That\u2019s quite a demanding task, which is why they haven\u2019t made any quantitative claims about how much it reduces hallucinations,\u201d he said.<\/p>\n<p>Kommandeur reviewed a paper that Microsoft confirmed was published regarding the correction feature. He noted that while it \u201cappears promising and employs a methodology I haven\u2019t seen before, it\u2019s likely that the technology is still evolving and may have its limitations Microsoft&#8217;s AI.\u201d<\/p>\n<h2>Gradual Enhancements<\/h2>\n<p>Microsoft acknowledges that hallucinations in <a href=\"https:\/\/www.brandligo.com\/blog\/the-ai-skills-challenge-achievement-unlocked\/\">AI<\/a> models have hindered their use in critical fields like medicine and their overall deployment.<\/p>\n<p>\u201cAll these technologies, including Google Search, are in a phase of continuous incremental improvement once the core product is established,\u201d said Dhar.<\/p>\n<p>\u201cIn the long run, I believe that investing in AI could become problematic if the models continue to hallucinate, as these errors may lead to misinformation and flawed decision-making,\u201d noted Kommandeur.<\/p>\n<p>\u201cHowever, in the short term, I think large language models (LLMs) provide significant value in daily life, enhancing efficiency, which makes us somewhat overlook the issue of hallucinations,\u201d he added.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"w-full text-token-text-primary focus-visible:outline-2 focus-visible:outline-offset-[-4px] sm:AIPRM__conversation__response\" dir=\"auto\" data-testid=\"conversation-turn-17\" data-scroll-anchor=\"true\">\n<h6 class=\"sr-only\"><\/h6>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Claims New Feature Can Detect and Correct AI-Generated False Statements Microsoft claims to have developed a new capability that detects and corrects false or misleading statements generated&hellip;<\/p>\n","protected":false},"author":10,"featured_media":21468,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1713],"tags":[1604,3571,3575,3573,1695,3574,3570,3572,817,251,3576],"class_list":["post-21464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technews","tag-ai","tag-analytics","tag-decision-making","tag-ethics-efficiency","tag-healthcare","tag-improvement-misinformation","tag-innovation-data","tag-insights-medicine","tag-productivity","tag-technology","tag-trust"],"_links":{"self":[{"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/posts\/21464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/comments?post=21464"}],"version-history":[{"count":4,"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/posts\/21464\/revisions"}],"predecessor-version":[{"id":21469,"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/posts\/21464\/revisions\/21469"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/media\/21468"}],"wp:attachment":[{"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/media?parent=21464"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/categories?post=21464"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.brandligo.com\/blog\/wp-json\/wp\/v2\/tags?post=21464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}